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Terms & Conditions

Hoppy’s Route 66 Wash Club

  1. Membership is valid for 1 vehicle registration only.
  2. Membership is not available to any Commercial Passenger Vehicles such as taxis, limousines, private transfer vehicles, UBERs (or any other ride sharing app)
  3. For customers paying via monthly direct debit through Ezidebit, the first month may be paid upfront in store after which the monthly membership fee will be billed automatically to your nominated credit card or bank account on the date corresponding to the commencement date each month until such time as the agreement is finished or terminated by you or Hoppy’s.
  4. The program cannot be used in conjunction with any other offers, discounts or promotions including The Pond loyalty program.
  5. Membership is not valid for vehicles that cannot fit on the conveyor or ride through the tunnel.
  6. Hoppy’s reserves the right to close sites due to inclement weather or equipment issues.
  7. Hoppy’s reserves the right to modify or cancel this program or any membership at any time for any reason.
  8. Membership is transferable upon the purchase of a new vehicle and upon notice to Hoppy’s via email to washclub@handwashcafe.com.au.
  9. Temporary transfers are not permitted for periods less than one month.
  10. Membership may be cancelled at any time with 2 weeks written notice or via email to washclub@handwashcafe.com.au.
  11. No refunds or credits will be given for partial periods.
  12. Vehicle may be subject to excess dirt/bugs surcharges.
  13. Please note that all Hoppy’s sites close from 25 Dec to 2 Jan each year for maintenance. No membership credit will be issued for this period.

Hoppy’s Express Washclub Membership

  1. Membership is valid for 1 vehicle registration only.
  2. Membership is not available to any Commercial Passenger Vehicles such as taxis, Ubers, limousines or private transfer vehicles.
  3. For customers paying via monthly direct debit through Ezidebit, the first month must be paid upfront in store after which the monthly membership fee will be billed automatically to your nominated credit card or bank account on the date corresponding to the commencement date each month until such time as the agreement is finished or terminated by you or Hoppy’s Express Carwash.
  4. The program cannot be used in conjunction with any other offers, discounts or promotions including the Pond loyalty program.
  5. Membership is not valid for vehicles that cannot fit on the conveyor or ride through the tunnel auto wash.
  6. Hoppy’s Express reserves the right to close sites due to inclement weather or equipment issues. Hoppy’s Express reserves the right to modify or cancel this program or any membership at any time for any reason.
  7. Membership is transferable upon the purchase of a new vehicle and upon notice to Hoppy’s Express. Notice must be given prior to the first wash on the new vehicle.
  8. Notice of changes must be made via email to washclub@handwashcafe.com.au.
  9. Temporary transfers are not permitted for periods less than one month. Membership may be cancelled at any time with 2 weeks written notice or via email to washclub@handwashcafe.com.au.
  10. No refunds or credits will be given for partial periods.
  11. Vehicle may be subject to excess dirt/bugs surcharges.
  12. Please note that all Hoppy’s Express sites close from 25 Dec to 2 Jan each year for maintenance. No membership credit will be issued for this period.

TAXMAN Washclub Deal

  1. Offer only available for purchase in June 2017
  2. ‘Bonus’ must be taken in one visit i.e. Plastic Trim Clean & Wheel Bling must be taken together on the one visit.
  3. Membership is for 1 vehicle registration only
  4. 1 x Super Wash & unlimited Exterior Washes each month
  5. Wash Club is not available to Commercial Passenger Vehicles such as taxis or Ubers.
  6. The program cannot be used in conjunction with any other offers, discounts or programs including Hoppy’s POND membership.
  7. Membership is not valid for vehicles that cannot fit on the conveyor or ride through the tunnel auto wash.
  8. Additional detailing may be purchased at regular price.
  9. Hoppy’s reserves the right to close sites due to inclement weather or equipment issues.
  10. Hoppy’s reserves the right to modify or cancel this program or any membership at any time for any reason.
  11. Membership is transferable upon the purchase of a new vehicle and upon written notice to Hoppy’s Head Office
  12. No refunds or credits will be given for partial periods.
  13. Vehicle may be subject to large vehicle / excess dirt / bug surcharges.

EOFY Washclub Deal

  1. Offer only available for purchase in June 2018
  2. Membership is for 1 vehicle registration only
  3. Offer is 12 months Unlimited Basic or Ultimate Washes per month depending on the wash package
  4. Wash Club is not available to Commercial Passenger Vehicles such as taxis or Ubers.
  5. The program cannot be used in conjunction with any other offers, discounts or programs including Hoppy’s POND membership.
  6. Membership is not valid for vehicles that cannot fit on the conveyor or ride through the tunnel auto wash.
  7. Additional detailing may be purchased at regular price.
  8. Hoppy’s reserves the right to close sites due to inclement weather or equipment issues.
  9. Hoppy’s reserves the right to modify or cancel this program or any membership at any time for any reason.
  10. Membership is transferable upon the purchase of a new vehicle and upon written notice to Hoppy’s Head Office
  11. No refunds or credits will be given for partial periods.
  12. Vehicle may be subject to large vehicle / excess dirt / bug surcharges.
  13. EOFY Wash Club Deal only available at Hoppy’s Express, Capalaba, Kallangur & Oxenford.

Introduce a Friend 2 Us – Introductory Exterior Wash

  1. This promotion is for NEW customers to Hoppy's only. A NEW customer refers to the car REGISTRATION.
  2. This leaflet / promotion is only good for a single transaction; any remaining amount is not exchangeable with cash or another voucher and will be automatically forfeited.
  3. This leaflet / promotion is valid until 31st May 2017
  4. Only 1 wash per registration
  5. Any additional cost exceeding the value of this voucher will be paid by the redeemer.
  6. Exterior Wash includes: General wash, Clear coat conditioner, blow dry
  7. Surcharges may apply: Excess Dirt / Bug / Large Vehicle
  8. This leaflet will not be replaced when lost, damaged or stolen.
  9. Cannot be used in conjunction with any other offer/loyalty program
  10. In the event of any dispute, the decision of Hoppy's Handwash Café or Hoppy's Express is final.
  11. Hoppy's Handwash Cafe reserves the right to amend these terms and conditions without prior notice.

Heals' Highrise Special – Buy One Super Wash & Get the 2nd Free – Within 30 days

  1. Same Vehicle must be used for both washes
  2. 2nd wash must be taken within 30 days of the 1st wash
  3. Offer can only be redeemed once per registration
  4. This gift voucher is only good for a single transaction; any remaining amount is not exchangeable with cash or another voucher and will be automatically forfeited.
  5. Any additional cost exceeding the value of this voucher will be paid by the redeemer.
  6. First wash must be on or before 30th April 2017
  7. Cannot be used in conjunction with any other offer/loyalty program
  8. Super Wash includes: Wash 'N' Vac Service plus: Interior windows; Triple shine gloss; top of Dashboard dusted; Tyre shine; Door jambs wiped; Slipstream 30
  9. Surcharges may apply: Excess Dirt / Bug / Large Vehicle
  10. This gift voucher will not be replaced when lost, damaged or stolen.
  11. In the event of any dispute, the decision of Hoppy's Handwash Café or Hoppy's Express is final.
  12. Hoppy's Handwash Cafe reserves the right to amend these terms and conditions without prior notice.

Palladium Club Complimentary Super Wash

This promotion expires on 6th April 2017

  1. This gift voucher is only good for a single transaction; any remaining amount is not exchangeable with cash or another voucher and will be automatically forfeited.
  2. Any additional cost exceeding the value of this voucher will be paid by the redeemer.
  3. Super Wash includes:Wash ‘N’ Vac Service plus: Interior windows; Triple shine gloss; top of Dashboard dusted; Tyre shine; Door jambs wiped; Slipstream 30
  4. Surcharges may apply: Excess Dirt / Bug
  5. This gift voucher will not be replaced when lost, damaged or stolen.
  6. In the event of any dispute, the decision of Hoppy’s Handwash Café or Hoppy’s Express is final.
  7. Hoppy’s Handwash Cafe reserves the right to amend these terms and conditions without prior notice.
  8. Only 1 wash per registration

POND Rewards

  1. Only fully priced washes are eligible to accrue POND rewards
  2. Wash club washes are ineligible to accrue POND rewards

Gift Voucher Terms and Conditions

  1. Gift vouchers may be used to purchase goods or services at participating Hoppy's outlets. Any remaining amount is not refundable in cash. Any additional cost exceeding the value of this voucher will be paid for by the redeemer.
  2. This gift voucher will be considered null and void without the Expiry Date and Authorized Signature being completed, and other authentication signed
  3. Gift vouchers cannot be redeemed for cash, cannot be used for cash equivalent transactions (such as bill payments or wash club accounts), returned for a refund, have their balances consolidated to a new gift voucher, or be replaced after expiry. We may in our sole discretion elect to cancel a gift voucher or block such a transaction if you attempt to do so. Gift vouchers are not legal tender, account cards, credit or debit cards or securities.
  4. Keep your gift voucher secure and treat it as you would treat cash, anyone holding the gift card can use its value to make purchases.
  5. Gift vouchers will not be replaced when lost, damaged or stolen.
  6. Gift vouchers will be void if they are defaced, mutilated, altered or tampered with in any way. We may subject gift cards to verification and security checks in our absolute discretion.
  7. We may cancel any gift voucher, or the gift voucher scheme, for any reason at any time without notice. If so, we may either provide a refund or a replacement gift voucher of equivalent value unless we reasonably suspect fraud in relation to a gift voucher. The gift voucher remains our property.
  8. We reserve the right to amend these terms and conditions without prior notice.
  9. After the gift voucher has expired, it is no longer valid and all transactions will be declined. Unused value will not be refunded and will become our property.
  10. Surcharges may apply: large vehicle, excess dirt/bug

Remembrance day Special

  1. The promoter is: Hoppy's Handwash Café
  2. Offer includes 1 x Super wash only at Full Service Sites or 1 x Ultimate Wash only at Hoppy's Express.
  3. Offer must be redeemed on 11/11/2016
  4. Offer is fully upgradeable
  5. No cash alternative will be offered. Offer is subject to availability and we reserve the right to substitute with another of equivalent value without giving notice

Super Wash Handwax Ts&Cs

  1. bring in your receipt from any other carwash and we will wash your car for free . - needs to be a valid carwash receipt.
  2. The promoter is: Hoppy's Handwash Café whose registered office is at Milton Road, Toowong.
  3. Employees of Hoppy's Handwash Café or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.
  4. There is no entry fee and no purchase necessary to enter this competition.
  5. No responsibility can be accepted for entries not received for whatever reason.
  6. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter's control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  7. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  8. No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  9. Winners will be chosen by the promoters.
  10. The winner will be notified via our Facebook page within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  11. The promoter will notify the winner and the other participants when and where the prize can be collected.
  12. The promoter's decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  13. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  14. The competition and these terms and conditions will be governed by Australian law and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
  15. The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current Australian data protection legislation and will not be disclosed to a third party without the entrant's prior consent.
  16. Entry into the competition will be deemed as acceptance of these terms and conditions.
  17. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network.
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